MACS & the NDIS
Your NDIS, your way - with MACS
At MACS, we’re all about helping you live life your way — with the support, flexibility and independence you deserve. As a registered NDIS provider in Brisbane, we follow through on this promise, delivering personalised, high-quality care that’s designed around your goals, routine and lifestyle.
What We Offer Under the NDIS
As an NDIS registered provider, MACS provides a range of NDIS support workers across Brisbane and surrounding suburbs. Our team shows up when and where you need us — day or night, 365 days a year.
Here’s how we can help:
On-call support – Assistance with showering, grooming, dressing and everyday routines
Domestic support – Cleaning, laundry and other household tasks that keep your home running smoothly
Community access – Helping you get out and about, connect with others and stay involved
Transport – Getting to appointments, social events, shopping and more
NDIS guidance – Helping you navigate services and make the most of your NDIS supports
What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding for Australians with permanent and significant disabilities. It’s designed to give you choice, control and the right support to reach your goals — whether that’s moving out, finding work, staying active or living more independently.
With the NDIS, you choose:
What services you receive
Who provides them
When and how support is delivered
Request a Service
We’d love to talk about how MACS can support your NDIS journey. Fill out the form below and we will get in touch to discuss your request.
How to Apply for the NDIS
To determine NDIS eligibility and then access support, you’ll need to submit an Access Request through the National Disability Insurance Agency (NDIA). You can do this by calling 1800 800 110 or visiting the NDIS website.
Important: If you’re approaching 65, apply as soon as possible — eligibility is based on your application date, not your plan approval date.
Need help understanding the process? Our team is here to answer your questions and help point you in the right direction – just give us a call on 07 3857 0333 or send a message through our contact page.
Why Using an NDIS Registered Provider Matters
Choosing a provider like MACS from the NDIS registered providers list means you’re backed by a team that’s met strict national quality and safeguarding standards. That means you receive:
- Fully trained, screened and qualified support workers
- Services aligned with NDIS Pricing Arrangements
- Confidence, transparency and peace of mind
You also get access to more funded services — including some support that only registered providers can offer.
Why MACS?
We’re not a one-size-fits-all provider — we’re your local team that takes the time to understand what you need.
Flexible drop-in support — from 5 to 55 minutes
Available day and night — including weekends and public holidays
Responsive service — we’re ready when you need us
Personalised offerings — with a team of friendly faces who care
Over 30 years of experience — with a strong reputation across Brisbane
Use MACS to help you live the life you choose.
NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services.
If you have a concern about your current NDIS supports or services, it is important that you talk about it. Complaints are important. They help us understand what the people we support value and improve the quality of services that we provide.
If you feel comfortable, we encourage you to raise your concern with MACS first. This is often the best way to have your issue resolved quickly. If we are unable to resolve your concern or complaint, then you should seek further support from the NDIS Commission by phoning 1800 035 544.
To find out more, visit The Commission here.