I love NDIS logoMany people may have received an introductory letter from the NDIS in January. This letter refers to a phone call you may receive, called an “access request”, which should just be to confirm your eligibility to access the scheme.

This is not the same thing as your NDIS planning session, which should be a face-to-face meeting. If a date & time is suggested for the planning session and you don’t feel prepared, you are entitled to ask for a later appointment.

One thing to remember is, as the letter states “your current supports will continue until you are an NDIS participant and have and NDIS plan in place.” So don’t panic if you’re not signed up to the scheme on July 1, the complete Brisbane NDIS rollout is estimated to take up to 12 months.

We will shortly be sending out some pre-planning tips and suggestions to help ensure you get the most out of your NDIS planning session. If you would like a pre-planning session with MACS, or if you didn’t get a letter, please contact the office on 3359 9596 or

For those after more information, this blog post by QDN is well worth a read: